Reference

Terms and Conditions for sg777biz Accounts

These terms set out how your sg777biz account works — what you agree to when you register, how transactions through GCash, Maya, and InstaPay are handled, and what rules apply to withdrawals, account access, and platform use.

Account eligibility rulesGCash, Maya, InstaPay transaction termsWithdrawal and verification conditionsAccount suspension and closure termsJurisdiction-dependent access
sg777biz Terms and Conditions for sg777biz Accounts
POLICY CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, a transaction, or a withdrawal hold, our support team is the right starting point. Raise your query through any of the channels below — include your registered account name and the payment method involved (GCash, Maya, or InstaPay) so we can locate your record quickly.

Live Chat Start a live chat session directly from your account dashboard. This is the fastest route for urgent queries about withdrawals, account holds, or payment verification steps.
Email Support Send a detailed message to our support address for non-urgent terms questions, documentation requests, or formal account dispute submissions. We aim to respond promptly.
Account Help Centre The Help Centre in your account settings covers common terms questions — account name mismatches, wallet limits, withdrawal conditions, and how identity verification works.
HOW WE HANDLE ACCOUNTS

Account Security and Your Data Under These Terms

Your account data is handled in line with our privacy policy, which is published separately. Here is how these terms interact with your account security, data use, and the rights you hold as an account holder on sg777biz.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately and we will place a temporary hold on your account to protect your balance.

Data Retention

We retain transaction records — including GCash, Maya, and InstaPay payment logs — for the period required under applicable law. You may request a summary of your transaction history through support.

Cookies and Session Data

We use session cookies to keep your account active and to remember your payment preferences. You can manage cookie settings in your browser, though some account functions depend on them being enabled.

Requesting Changes

To update your registered name, linked wallet, or contact details, submit a request through live chat or email with a valid ID. Changes to payment wallet details require re-verification before the next withdrawal.

Common Questions About These Terms

The questions below cover what we hear most often from account holders about how these terms apply to everyday account use, payments, and verification on sg777biz.

No separate confirmation is required. Continuing to use your account after a terms update is posted means you accept the revised version. We recommend checking this page periodically for any changes.

A name mismatch will flag during withdrawal verification. Contact support with proof of both accounts and we will review the case. Unresolved mismatches can result in withdrawal delays or a temporary hold.

Yes. Raise the dispute through live chat or email with your transaction reference and the date it was processed. We will check our records and, where needed, liaise with the payment rail on your behalf.

Accounts may be suspended for suspected fraud, identity verification failure, breach of the one-account rule, or activity that appears to violate applicable local law. You will be notified and can appeal through support.

Send a data request through email support with your registered account name. We will compile your transaction history — including GCash, Maya, and InstaPay records — and return it within a reasonable timeframe.

The same terms apply across all eligible accounts in the Philippines, including players in Manila and Quezon City. Access and eligibility depend on local law in your specific location at the time of use.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.